Privacy Policy

This page explains how Imperial Wins collects, uses, stores, and protects personal information provided by players who access the online casino Imperial Wins. Reading through this document helps account holders understand what data is gathered during registration, gameplay, and payment processing, and what rights apply to that information under applicable data-protection standards.

What Information Is Collected

Imperial Wins, operated by ABC Interactive N.V. (company number 153994, registered at Abraham de Veerstraat 9, Curaçao), collects personal data at several points during the account lifecycle. Payment-related processing is handled through NextWay Limited, based in Limassol, Cyprus.

The categories of information collected include:

• Full name, date of birth, and residential address supplied at registration
• Email address and account username
• Payment method details, including card numbers, e-wallet identifiers, and cryptocurrency wallet addresses
• Identity documents submitted for KYC verification, such as a passport, driving licence, or national identity card
• Address evidence including bank statements, utility bills, or government correspondence
• Source-of-funds documentation requested for larger or unusual transactions
• Device data, browser type, IP address, and session activity logs
• Communication records from live chat, email (support@imperialwins.com), or Telegram (@LexicusBot)

Information is gathered directly from the account holder during registration and verification, automatically through cookies and tracking technologies during site use, and from payment processors and fraud-prevention services where relevant.

Why Personal Data Is Used

Data collected by Imperial Wins is used for a defined set of operational and regulatory purposes. The platform does not sell personal information to unrelated third parties.

The primary purposes include processing account registration and identity verification, managing deposits and withdrawals across supported payment methods such as Visa, Mastercard, Skrill, Neteller, bank transfer, Trustly, and cryptocurrency, completing anti-money-laundering and fraud-prevention checks required under KYC obligations, delivering bonuses and calculating wagering compliance, operating the 24/7 live chat and email support functions, and meeting regulatory reporting requirements tied to the Curaçao operating licence OGL/2024/284/0863.

Marketing communications are optional at the point of registration. Account holders who opt in may receive promotional emails or messages relating to offers such as the welcome package, reload promotions, or VIP programme updates. This preference can be adjusted through account settings or by contacting support directly.

Data Storage and Retention

Personal data is stored on secured servers with SSL/TLS encryption applied to both the website and cashier sessions. Records are retained for as long as the account remains active and for the period required by applicable law after closure, which typically covers financial transaction logs, identity verification files, and communication history.

Account holders who have completed KYC should be aware that verified documents are retained regardless of account status, as financial regulations require operators to hold this data for a minimum number of years after the last transaction.

Cookies and Tracking Technologies

The platform uses cookies to maintain login sessions, remember account preferences, and monitor site performance. Third-party analytics and advertising tools may also place cookies during a visit. Players can manage cookie preferences through their browser settings, though disabling certain cookies may affect site functionality, particularly in the cashier and live-casino sections.

Sharing of Personal Information

Personal data may be shared with third parties in the following circumstances: payment processors required to complete deposit or withdrawal transactions, identity verification and fraud-screening services, regulatory authorities and law-enforcement agencies if required by law, and technical service providers who support platform infrastructure under data-processing agreements.

All third-party arrangements are governed by contractual obligations that restrict further use of the data shared.

Player Rights

Account holders based in jurisdictions covered by applicable data-protection law have the right to request access to the personal information held on their account, request correction of inaccurate data, request deletion of data where no legal obligation requires its retention, and object to processing used for direct marketing purposes.

Requests of this nature should be submitted through the support channel at support@imperialwins.com. Identity confirmation may be required before a request is processed. For information about how the platform handles player safety and account controls, see Imperial Wins responsible gambling.

Responsible Data Use

Imperial Wins applies KYC and source-of-funds checks before releasing withdrawals, in line with anti-money-laundering obligations. Deposits must come from a payment method registered in the account holder’s own name. Submitting false documents or attempting to circumvent identity controls can result in account closure and forfeiture of funds under the platform’s operational rules.

Players based in New Zealand should note that Imperial Wins is an offshore platform. The Curaçao domain certificate for this operator is currently revoked. New Zealand’s Online Casino Gambling Act 2026 is being implemented in phases, with offshore operators that were active before 1 May 2026 permitted to continue during a transition period until 1 December 2026. Imperial Wins holds no New Zealand-issued online-casino licence at this time.

Policy Updates

This privacy policy may be revised when operational or regulatory changes require it. Updated versions will be published on the relevant page of the platform. Continued use of the account after a policy change constitutes acceptance of the revised terms. Players are encouraged to review this page periodically, particularly before making deposits or withdrawals, as payment and verification conditions can affect how data is processed in the cashier.